The entire year also saw a significant increase in the number of active customers, i.e. those who logged into their bank's Internet banking service once a month at least. There were slightly more than 13 million of them at the end of December 2014; a year later the number increased to 14.5 million (11,3%).
– In Poland, banks have advanced and well secured infrastructure which enables them to offer modern e-banking services to millions of customers. As our data shows, however, the present potential is far ahead of the possibilities of its utilisation. Over the last year 5 million individual customers more gained access to on-line banking while 1.5 million of them saw that this is a convenient method to communicate with the bank which saves them precious time, says Mieczysław Groszek, Vice-president of the Polish Bank Association.
Summary by Michał Polak
Read more: NetB@nk Report: Over 5 million new accounts in a year: https://zbp.pl/eng/news